Privacy Policy
Effective Date: March 2end 2025
Kinova Digital Marketing ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.
1. Information We Collect
We may collect the following types of personal data:
- Contact Information – Name, email address, phone number.
- Business Information – Company name, job title, website.
- Technical Data – IP address, browser type, device information, and tracking technologies (cookies).
- Marketing Preferences – Subscription details, email preferences, and interactions with our campaigns.
- Transaction Data – Payment details (processed securely through third-party providers).
2. How We Collect Your Data
We collect data through:
- Website forms (e.g., lead magnets, pop-ups, contact forms).
- Email subscriptions and automated marketing campaigns.
- Cookies and analytics tools such as Google Analytics, Klaviyo, and SendPlus.
- CRM systems (SendPlus and HubSpot) for managing customer relationships.
3. How We Use Your Data
We use your personal data to:
- Provide and improve our services.
- Communicate with you via email marketing and customer support.
- Track website analytics and user engagement.
- Personalize content and advertisements.
- Comply with legal and regulatory obligations.
4. Legal Basis for Processing (GDPR Compliance)
We process your personal data under the following legal bases:
- Consent – When you subscribe to our emails or accept cookies.
- Contractual Obligation – To provide services you request.
- Legitimate Interest – To improve our website, marketing strategies, and business operations.
- Legal Compliance – To meet legal obligations.
5. Data Sharing & Third-Party Services
We do not sell your data. However, we may share it with trusted third parties to provide services, including:
- Google Analytics – Website traffic analysis.
- Klaviyo & SendPlus – Email marketing automation.
- HubSpot – CRM and sales management.
All third-party service providers comply with data protection laws.
6. Cookies & Tracking Technologies
We use cookies to improve your experience and analyze site traffic. You can manage cookie settings in your browser or decline non-essential cookies via our website settings.
7. Data Retention & Security
We retain personal data only as long as necessary. We implement security measures, including encryption and restricted access, to protect your information.
8. Your Rights Under GDPR & Other Laws
You have the right to:
- Access your data.
- Request data correction or deletion.
- Object to data processing.
- Withdraw consent at any time.
- Request a copy of your data.
To exercise these rights, contact us at info@kinovadigitalmarketing.com.
9. Contact Information
For privacy-related inquiries, contact us at:
📧 Email: info@kinovadigitalmarketing.com
📍 Address: Chepkoilel Junction, Eldoret 30100, Kenya
🌐 Website Contact Page: https://kinovadigitalmarketing.com/en/contact-us
10. Updates to This Policy
We may update this policy periodically. Any changes will be posted on our website.